Digital Loggers Personal Call Recorder User Manual

1 The Truelog system provides a comprehensive solution for trunk-side and extension-side recording. It accommodates Primary Rate and Basi

10 PABX Integration The Truelog system can be tailored to diverse PABX and call centre environments. CDR / SMDR In the case where a APBX s

11

12 New licence awaited (processin delay at ICASA)

13 ¾ Orders placed, orders received ¾ Information provided ¾ Instructions given ¾ Undertakings and promises made _____________________

14 Recording of compatible Cell Phones The Truelog system also provides for the recording of conversations and SMS text messages on a numbe

15 ¾ Orders placed ¾ Information provided ¾ Instructions given ¾ Undertakings and promises made _____________________________________

16 The Truelog system keeps track of the ringing time for each incoming call, allowing call answer times to be constantly monitored. And wh

17 11) Analyze your Incoming Calls based on the Number Dialled This unique facility is useful where a business receives telephone enqui

2 The various line interfaces work together seamlessly to allow any combination of audio channels to be co

3 Truelog Software Modules: A suite of software modules allows user-friendly access to a comprehensive array of features and facilities.

4 Monitor The Monitor application can be installed on any Windows (2000, 2003, XP, VISTA, Windows 7) computer on the network. In a WAN env

5 Extension Monitoring example 1 “SALES” tab selected Extension Monitoring example 2 “ADMIN” tab selected Where Truelog inter

6 Playback The Playback application can be installed on any Windows (2000, 2003, XP, VISTA, Windows 7) computer on the network. In a WAN env

7 Playback functionality contd. ¾ Highlight selected areas of a call, replay continuously in ‘looped’ mode ¾ Replay-speed continuously ad

8 Maintenance The Maintenance application is installed on the Truelog server and may also be run on any Windows workstation used by a system

9 Backup The Backup application is installed as a Windows ‘Service’ and automatically performs a backup of each day’s calls at a predetermin